Instructor Terms & Conditions

1. Introduction

These Instructor Terms & Conditions (“Instructor Terms”) govern your access to and use of the iDrive2 mobile application and website (collectively, the “Platform”) in your capacity as a registered driving Instructor.

By registering as an Instructor, submitting documents for verification, creating or maintaining an Instructor profile, offering driving instruction services, accepting or managing bookings, purchasing sponsored listings, advertising campaigns, promotional placement services, or otherwise using the Platform in an Instructor capacity, you acknowledge that you have read, understood, and agree to be legally bound by these Instructor Terms and all incorporated policies presented to you at the time of registration or use.

If you do not agree to these Instructor Terms, you must not access or use the Platform in an Instructor capacity.

These Instructor Terms apply exclusively to Instructors and operate together with the policies incorporated by reference, including the Privacy Notice, Cancellation & No-Show Policy, Refund Policy, Acceptable Use Policy, Safety & Conduct Policy, Advertising Disclosure Policy (where applicable), Data Retention Policy, Data Breach Policy, and Dispute Resolution Policy.

Nothing in these Instructor Terms expands the role of iDrive2 beyond that of a digital marketplace platform.

2. Platform Role & Relationship

iDrive2 operates solely as a digital marketplace platform that facilitates visibility, discovery, booking coordination, and related marketplace functionality between Learners and licensed driving Instructors.

The Platform may provide profile presentation, availability tools, booking request functionality, ratings and reviews, search ordering, visibility tools, sponsored listings, advertising campaign tools, promotional placement services, and related marketplace features.

iDrive2:

Is not a driving school;
Is not a regulator or regulatory authority;
Is not affiliated with, endorsed by, or acting on behalf of the General Directorate of Traffic (“GDT”);
Does not issue licences, permits, approvals, or certifications;
Does not regulate driving instruction;
Does not supervise, direct, or control lesson delivery;
Does not determine instructional methodology, service quality, pricing, lesson content, or teaching standards; and
Does not guarantee Learner demand, booking frequency, visibility, income, or commercial success. All driving instruction services are offered and delivered independently by Instructors.

All lesson arrangements, lesson delivery obligations, scheduling matters, cancellations, attendance issues, lesson fee arrangements, and service-related disputes remain solely between the Learner and the Instructor unless expressly stated otherwise in a separate written iDrive2 policy applicable only to payments made directly to iDrive2 for Platform services.

Any verification, moderation, profile review, ranking logic, safety enforcement, or platform integrity measure applied by iDrive2 does not make iDrive2 the provider, supervisor, employer, or guarantor of driving instruction services.

3. Independent Service Provider Status

You acknowledge and agree that you act as an independent service provider.

Nothing in these Instructor Terms creates, and nothing shall be interpreted as creating, any employment, worker, agency, partnership, joint venture, franchise, fiduciary, or representative relationship between you and iDrive2 or Condor Gulf Technologies.

You further acknowledge and agree that:

You control the manner, means, timing, and method by which you provide instruction;
You retain full discretion over pricing, subject to applicable law;
You control scheduling, availability, and acceptance or rejection of bookings;
You remain solely responsible for your own lesson delivery, conduct, interactions, operational decisions, and professional standards;
You provide and maintain your own vehicle, fuel, insurance, licences, permits, equipment, and instructional materials;
You are solely responsible for your own business, regulatory, tax, financial, and social insurance obligations;
You are not entitled to wages, leave, benefits, minimum earnings, employment protections, or statutory worker entitlements from iDrive2; and
iDrive2 does not require exclusivity, and you may provide services independently of the Platform. Independent contractor status is a fundamental and material condition of your access to and use of the Platform.

4. Eligibility Requirements

To register and maintain an Instructor account on the Platform, you must at all times:

Hold a valid driving Instructor licence issued by the General Directorate of Traffic (“GDT”);
Hold a valid ID or such other lawful identifier as may be expressly accepted by iDrive2;
Maintain valid vehicle registration for any vehicle used in instruction, where applicable;
Maintain all insurance coverage, permits, licences, approvals, and supporting documentation required under applicable law;
Provide accurate, complete, and up-to-date registration, account, profile, and verification information;
Submit all documents and information requested by iDrive2 for onboarding, verification, or compliance purposes; and
Provide any required consent or acknowledgment relating to personal data processing in accordance with the Privacy Notice. You represent and warrant that all information and documentation submitted by you is genuine, valid, accurate, complete, lawfully obtained, and current.

Eligibility requirements must be satisfied on an ongoing basis. If you cease to meet any eligibility requirement, you must immediately stop offering services through the Platform and promptly update your account or notify iDrive2, as applicable.

You are solely responsible for obtaining and maintaining all licences, permits, regulatory approvals, vehicle compliance, and insurance coverage required under applicable law.

Verification conducted by iDrive2 is administrative in nature only and does not constitute regulatory approval, certification, endorsement, or confirmation of your legal compliance.

iDrive2 does not monitor ongoing insurance validity and assumes no responsibility for insurance compliance.

iDrive2 may restrict visibility, suspend, or terminate accounts where documentation expires, becomes invalid, cannot be verified, or where eligibility requirements are otherwise not satisfied.

5. Account Registration, Security & Profile Responsibility

You are responsible for maintaining the confidentiality and security of your account credentials and for restricting unauthorized access to your account.

You agree to:

Keep your username, password, one-time passcodes, authentication codes, and account access credentials confidential;
Not share your account with any third party;
Ensure that all information in your profile remains accurate and up to date;
Promptly update any expired, changed, or incorrect information; and
Notify iDrive2 promptly if you become aware of any unauthorized access, suspected account misuse, or security issue affecting your account. You remain responsible for all activity conducted through your account unless such activity is directly caused by a verified system failure attributable to iDrive2.

iDrive2 may suspend, restrict, or temporarily lock accounts where there are reasonable indicators of fraud, security compromise, credential misuse, suspicious activity, or policy abuse.

6. Document Verification

You agree that all documents uploaded or submitted to the Platform must be genuine, accurate, complete, lawfully obtained, valid, and unaltered, and must remain valid at all times while your account is active.

You acknowledge and agree that:

iDrive2 may request updated, replacement, or additional documentation at any time for verification, compliance, safety, or platform integrity purposes;
Expired, inconsistent, incomplete, invalid, or unverifiable documentation may result in reduced visibility, booking restriction, suspension, or termination; and
Verification conducted by iDrive2 is administrative in nature only and does not constitute legal approval, regulatory endorsement, certification, or confirmation of your compliance with applicable law. You represent and warrant that all documents and information provided by you are accurate, current, and lawfully submitted.

Uploading altered, false, forged, misleading, or fraudulent documentation constitutes a material breach of these Instructor Terms and the Acceptable Use Policy and may result in immediate suspension or permanent termination.

iDrive2 reserves the right to reject documentation, restrict account activity, or report suspected fraudulent documentation to relevant authorities where legally required or reasonably necessary to protect users, platform integrity, or compliance interests.

7. Instructor Profile, Services & Pricing

The Platform may allow you to configure, manage, and display professional information and service settings, including:

Profile and biography information;
Languages spoken;
Qualifications and experience;
Vehicle information;
Availability schedules;
Service area;
Lesson pricing, where permitted by law;
Lesson packages, where enabled by the Platform; and
Other marketplace presentation fields made available by iDrive2. You are solely responsible for ensuring that your profile content, service descriptions, vehicle information, availability settings, pricing information, and promotional claims are accurate, lawful, current, and not misleading.

You must not:

Engage in deceptive, misleading, or bait pricing;
Post inaccurate or misleading service descriptions;
Charge undisclosed or hidden fees;
Advertise services you are not legally permitted or practically able to provide;
Solicit off-platform arrangements to evade platform rules, fees, controls, or monitoring; or
Manipulate profile information to mislead Learners or the Platform. Any circumvention of platform systems, including off-platform solicitation intended to avoid platform structure or commercial rules, may result in warning, visibility restriction, suspension, or termination.

8. No Guarantee Of Bookings, Visibility Or Earnings

iDrive2 does not guarantee:

Learner demand;
Inquiry volume;
Booking frequency;
Ranking position;
Profile visibility;
Revenue generation;
Promotional campaign performance;
Commercial success; or
Business growth. Visibility, ranking, recommendation placement, and booking frequency may be influenced by system criteria, marketplace activity, user behavior, visibility tools, sponsored placements, promotional features, profile quality, policy enforcement, and other operational factors.

You acknowledge that you have not relied on any representation or promise by iDrive2 guaranteeing income, bookings, Learner volume, visibility, or commercial performance in deciding to use the Platform.

You assume full commercial risk associated with offering services through the Platform.

9. Bookings & Lesson Obligations

The Platform may allow Learners to request bookings from Instructors through the applicable booking workflow.

A booking becomes confirmed only when accepted or otherwise confirmed through the Platform in accordance with the applicable system process.

Upon confirmation of a booking, you agree that:

You assume full responsibility for attendance, delivery, and performance of the instruction service;
You must attend confirmed bookings punctually unless prevented by lawful, documented, or safety-related reasons;
You must conduct yourself professionally and lawfully;
You must comply with all applicable traffic laws, licensing obligations, and regulatory requirements in the Kingdom of Bahrain;
You must maintain all required licences, permits, approvals, and insurance coverage at all times; and
You must ensure that any vehicle used for instruction is roadworthy, properly maintained, legally compliant, and safe for instructional use. iDrive2 facilitates booking coordination only and is not a party to the instruction service arrangement between Learner and Instructor.

iDrive2 is not responsible for:

Lesson quality or adequacy;
Instructional methodology;
Learner progress or performance;
Driving test outcomes;
Compliance with traffic laws during lessons;
Vehicle safety, roadworthiness, or mechanical condition;
Conduct of Learners or Instructors during lessons;
Personal injury, accident, or property damage arising from instruction sessions; or
Private arrangements made outside the Platform.

10. Cancellations, No-Shows & Performance Monitoring

Booking cancellations, no-shows, attendance issues, and related classifications are governed by the applicable Cancellation & No-Show Policy and related platform rules.

Instructor-initiated cancellations, same-day cancellations, no-shows, repeated rescheduling, non-attendance, or other disruptive booking behavior may be tracked for marketplace integrity, user safety, and service reliability purposes.

Repeated or serious booking performance issues may result in one or more of the following:

Warning notifications;
Ranking or visibility adjustment;
Temporary booking restrictions;
Badge or promotional feature removal;
Administrative review;
Temporary suspension; or
Permanent termination. Where the Cancellation & No-Show Policy contains defined thresholds, dispute windows, exceptions, review logic, or system-based classifications, that policy shall govern. These Instructor Terms do not create additional cancellation, compensation, or dispute rights beyond those expressly stated in the applicable platform policies.

11. Payments, Platform Fees & Platform Model

Use of the Platform by Instructors is free of charge for standard account registration, profile creation, onboarding, document submission, and participation in the marketplace as a listed Instructor, subject to approval and compliance with these Instructor Terms.

Instructors may, at their discretion, purchase paid visibility or promotional services designed to make it easier for Learners to discover their profiles on the Platform. Such services may include sponsored listings, advertising campaigns, promotional placement services, and any other expressly identified Instructor-facing promotional tools that may be introduced by iDrive2 from time to time.

Payments processed directly by iDrive2 in relation to Instructors are limited to such optional platform-provided visibility and promotional services.

Lesson fees are arranged and settled directly between the Learner and the Instructor.

iDrive2 does not process, collect, hold, safeguard, transfer, escrow, enforce, or refund lesson fees and does not act as agent, intermediary, trustee, fiduciary, or payment custodian in relation to lesson transactions between Learners and Instructors.

Accordingly:

Lesson-related financial arrangements remain solely between the Learner and the Instructor;
iDrive2 does not guarantee collection of lesson fees;
iDrive2 does not enforce private lesson payment obligations;
iDrive2 is not responsible for payment defaults, reversals, chargebacks, or disputes arising from lesson Arrangements; and
Any financial consequences arising from lesson cancellations, no-shows, rescheduling, or private lesson arrangements remain solely between the Learner and the Instructor, except to the extent expressly stated in platform policies relating only to payments made directly to iDrive2 for Instructor-facing visibility or promotional services. Payment confirmation for sponsored listings, advertising campaigns, promotional placement services, or other expressly identified Instructor-facing promotional tools remains subject to successful authorization and settlement by the relevant third-party payment provider.

12. Platform Fees, Cancellation & Refunds

Standard Instructor access to the Platform is free of charge. No fee is charged to register, create an Instructor profile, submit documents for verification, or remain listed on the Platform in an approved standard capacity.

Where applicable, Instructors may choose to purchase optional paid visibility or promotional services, including:

Sponsored listings;
Advertising campaigns;
Promotional placement services; or
Other expressly identified Instructor-facing promotional tools made available through the Platform. All such fees shall be clearly disclosed prior to purchase and shall remain subject to the applicable commercial schedule and Refund Policy.

Payment for such services grants access only to the relevant promotional or visibility feature for the applicable duration or campaign period and does not guarantee:

Booking volume;
Learner inquiries;
Ranking position;
Visibility level;
Revenue generation; or
Commercial success. Refund eligibility, refund windows, non-refundable services, refund timing, and chargeback handling are governed exclusively by the Refund Policy.

Nothing in these Instructor Terms creates any refund right beyond those expressly stated in the Refund Policy.

13. Tax, Financial & Regulatory Responsibility

You acknowledge and agree that you operate as an independent service provider and are solely responsible for your own tax, financial, business, and regulatory compliance.

This includes responsibility for:

Commercial registration requirements, where applicable;
Tax declarations, filings, and assessments;
VAT obligations, where applicable;
Social insurance obligations;
Income reporting;
Regulatory compliance relating to your Instructor activities and vehicle use; and
Any penalties, claims, assessments, investigations, or enforcement action arising from your failure to comply with applicable law. iDrive2 does not act as your employer, tax withholding agent, payroll administrator, accountant, or financial adviser unless expressly required by applicable law.

iDrive2 does not calculate, collect, remit, or report taxes on your behalf in relation to lesson fees or your independent business income.

To the extent permitted by applicable law, you agree to indemnify and hold harmless Condor Gulf Technologies and iDrive2 from any claims, assessments, penalties, investigations, or enforcement actions by tax or regulatory authorities arising from your failure to comply with applicable financial, tax, or social insurance obligations.

This obligation survives suspension or termination of your account.

14. Safety & Professional Conduct

You must comply at all times with applicable law and the Platform’s Safety & Conduct Policy and Acceptable Use Policy.

You agree to:

Comply with all applicable traffic laws and regulations in the Kingdom of Bahrain;
Use only legally compliant and safe vehicles for instruction;
Maintain all insurance coverage required by law;
Interact with Learners professionally, respectfully, and appropriately;
Maintain proper professional boundaries; and
Refrain from harassment, discrimination, intimidation, coercion, threats, abuse, or inappropriate conduct. Serious misconduct includes, without limitation:
Harassment or discriminatory behavior;
Reckless or unsafe driving;
Physical, verbal, or emotional abuse;
Fraud, deception, or unlawful conduct;
Inappropriate conduct toward Learners; and
Any behavior exposing users, the Platform, or iDrive2 to safety, legal, regulatory, or reputational risk. iDrive2 may suspend or terminate accounts immediately where conduct presents a safety risk, material breach, or regulatory exposure.

iDrive2 may cooperate with regulatory authorities or law enforcement where legally required or reasonably necessary.

15. Ratings, Reviews, Ranking & Marketplace Visibility

The Platform may allow Learners to submit ratings and reviews relating to completed bookings or Instructor interactions.

Instructor ranking, search ordering, recommendation results, and profile visibility may be determined through rule-based system criteria and marketplace activity, which may include factors such as:

Learner ratings;
Completion rate;
Cancellation rate;
Responsiveness;
Profile completeness;
Activity levels; and
Applicable visibility tools, sponsored placements, or promotional features. You acknowledge that:
Ranking position and visibility are dynamic and may change over time;
iDrive2 does not guarantee any particular ranking outcome or level of exposure; and
Sponsored or paid placements, where offered, must be visually distinguishable from organic placement and do not constitute quality endorsement. You must not:
Manipulate or attempt to manipulate rating or ranking systems;
Solicit fake, misleading, coordinated, or non-genuine reviews;
Offer incentives in exchange for positive reviews except where expressly permitted by platform rules;
Submit self-reviews or arrange related-party reviews; or
Otherwise interfere with the integrity of platform visibility systems. Violation of this section constitutes material breach and may result in ranking restriction, suspension, or termination.

16. Intellectual Property & Content Licence

You retain ownership of content you lawfully upload or submit to the Platform, including profile text, images, service descriptions, and other Instructor-facing materials.

By uploading or submitting such content, you grant iDrive2 a limited, non-exclusive, worldwide, royalty-free licence, for the duration of your active account and for a reasonable period thereafter where necessary for legal compliance, record retention, dispute handling, fraud prevention, or enforcement, to:

Host, store, reproduce, and display your content;
Present your profile and services on the Platform;
Display your name, ratings, reviews, and service information;
Format, crop, resize, translate, adapt, or technically process content for platform operation and presentation; and
Use public-facing profile content for marketplace visibility and related platform functionality. You represent and warrant that you have all rights necessary to upload and license such content and that it does not infringe the rights of any third party.

iDrive2 does not acquire ownership of your content.

17. Data Protection & Pdpl

Personal data collected and processed through the Platform is handled in accordance with the Privacy Notice and the Personal Data Protection Law of the Kingdom of Bahrain.

You acknowledge that:

iDrive2 acts as data controller in relation to personal data processed within the Platform environment, including account registration, verification, Instructor-facing promotional service administration, booking coordination, platform security, moderation, and platform operations; and
Instructors act as separate and independent data controllers in relation to personal data processed outside the Platform’s technical infrastructure, including private records, independent communications, and data retained within their own systems. You may exercise applicable data protection rights in accordance with the Privacy Notice, subject to lawful retention, audit, fraud prevention, compliance, and dispute handling requirements.

Nothing in these Instructor Terms modifies or expands the data protection rights or obligations stated in the Privacy Notice.

18. Account Suspension, Restriction & Termination

iDrive2 may suspend, restrict, hide, or terminate your account where there is reasonable belief of:

Fraudulent, deceptive, or unlawful conduct;
False, altered, or misleading documentation;
Expired, suspended, invalid, or unverifiable licences or documents;
Repeated cancellations, no-shows, or disruptive booking behavior;
Regulatory non-compliance;
Misconduct toward Learners or other users;
Off-platform circumvention or solicitation;
Chargeback abuse relating to payments made directly to iDrive2;
Misuse or abuse of platform systems; or
Breach of these Instructor Terms or any incorporated policy. Such measures may be temporary or permanent and may be applied without prior notice where reasonably necessary to protect user safety, regulatory compliance, platform integrity, system security, or lawful operation.

Payments for sponsored listings, advertising campaigns, or promotional placement services do not guarantee uninterrupted or unconditional access to the Platform where policy breach, fraud, misconduct, or enforcement action exists.

Where suspension or termination results from your breach, refunds shall not be available except as expressly stated in the Refund Policy.

19. Limitation Of Liability

To the maximum extent permitted by the laws of the Kingdom of Bahrain, iDrive2 operates solely as a digital marketplace platform and does not provide, supervise, direct, control, or deliver driving instruction services.

Driving instruction services are provided independently by Instructors. Accordingly, iDrive2 and Condor Gulf Technologies shall not be liable for claims, losses, damages, liabilities, costs, or expenses arising out of or in connection with:

driving instruction, lesson delivery or instructional performance;
the acts, omissions, negligence, misconduct or regulatory non-compliance of an Instructor or Learner;
driving test outcomes, Learner progress or training results;
accidents, personal injury, death or property damage arising during or in connection with instruction;
vehicle condition, roadworthiness, mechanical failure or vehicle compliance;
insurance coverage, insurance deficiencies or insurance disputes;
traffic violations or regulatory enforcement arising from lesson activity;
lesson fees, payment defaults or private financial arrangements between Learners and Instructors;
cancellations, rescheduling, attendance or other matters arising from the private lesson arrangement;
reduced ranking, profile visibility, booking frequency, inquiries, revenue or commercial opportunity;
reliance on ratings, reviews, profile information, ranking indicators or user-submitted information; or
events outside iDrive2's reasonable control, including telecommunications failure, third-party service interruption, payment gateway failure, app-store failure or force majeure. Any verification, moderation, document review, profile approval, ranking process, visibility control or safety-related administrative action carried out by iDrive2 is administrative only and does not constitute certification, endorsement, warranty or guarantee of Instructor competence, legality, insurance coverage, vehicle safety or regulatory compliance.

Where iDrive2 is found liable solely in relation to a paid promotional, advertising, sponsored visibility or other Platform service purchased directly from iDrive2 by the Instructor, the total aggregate liability of iDrive2 and Condor Gulf Technologies arising from that service shall, to the maximum extent permitted by applicable law, not exceed the amount paid by the Instructor to iDrive2 for the specific paid service giving rise to the claim.

For the avoidance of doubt, lesson fees paid directly between Learners and Instructors are outside the Platform payment model and do not form part of any liability calculation involving iDrive2.

To the maximum extent permitted by applicable law, iDrive2 and Condor Gulf Technologies shall not be liable for indirect, incidental, consequential, special, exemplary or punitive damages, or loss of profit, revenue, business opportunity, goodwill, reputation, anticipated savings or business interruption.

Nothing in these Instructor Terms excludes, restricts or limits liability to the extent that such exclusion or limitation is prohibited by applicable law, including any liability or statutory right that cannot lawfully be waived or restricted.

20. Indemnity

You agree, to the extent permitted by applicable law, to indemnify and hold harmless Condor Gulf Technologies, iDrive2, and their respective officers, directors, employees, contractors and affiliates from and against third-party claims, liabilities, losses, damages, penalties, fines and reasonable legal costs to the extent arising from or caused by:

Your driving instruction services;
Your conduct during lessons;
Traffic violations or road incidents;
Personal injury or property damage claims;
Insurance disputes or coverage deficiencies;
Tax, licensing, regulatory, financial, or social insurance compliance failures;
Misconduct, harassment, fraud, or unlawful conduct;
Breach of these Instructor Terms; or
Breach of any incorporated platform policy. This indemnity survives suspension, restriction, termination, or closure of your account.

21. Mobile App Terms

Where the Platform is accessed through a mobile application downloaded from the Apple App Store, Google Play Store, or any similar application marketplace, use of the application may also be subject to the applicable terms of that store operator.

You acknowledge that:

The relevant app store operator is not responsible for the operation, content, or services provided through the Platform;
The app store operator is not a party to these Instructor Terms; and
Purchases processed through app store billing systems may be subject to the billing, cancellation, and refund rules of the relevant store operator. iDrive2 is not responsible for refund or billing decisions made by app store operators where payment processing occurs through their systems.

22. Governing Law & Dispute Resolution

These Instructor Terms shall be governed by and construed in accordance with the laws of the Kingdom of Bahrain.

Any dispute arising out of or relating to these Instructor Terms or your use of the Platform shall be handled in accordance with the applicable iDrive2 Dispute Resolution Policy and, where applicable, shall be subject to the exclusive jurisdiction of the competent courts of the Kingdom of Bahrain.

Nothing in this section limits any mandatory rights that may apply under applicable law.

23. Policy Updates

iDrive2 may amend or update these Instructor Terms from time to time, including where necessary to reflect:

Changes in applicable law or regulatory requirements;
Modifications to Platform features, functionality, or services;
Updates to operational, commercial, safety, compliance, or technical practices;
Security, technical, or governance enhancements; or
Changes to incorporated Platform policies. Where required by applicable law or where iDrive2 considers the change material, such changes will be communicated through one or more reasonable channels, which may include in-app notification, website publication, account notice, or email communication, where applicable.

Unless otherwise required by applicable law, updated Instructor Terms shall become effective on the effective date stated in the revised version.

Any updates shall apply prospectively only and shall not retroactively affect rights, obligations, confirmed bookings, completed payments, completed promotional periods, completed advertising campaigns, or transactions already concluded before the effective date, unless required by applicable law.

Continued access to or use of the Platform after the effective date of the updated Instructor Terms constitutes acceptance of those updated Instructor Terms to the extent permitted by applicable law.

Nothing in this section excludes, restricts, or limits any non-waivable rights under applicable law.

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